Bad online review? Here’s what to do

Bad online review? Here’s what to do

Most of us have been there. Checking our business’ Google or Facebook reviews when we find an absolute stinker that talks about bad service, a terrible experience, a poor quality product, huge disappointment. Yeah, it’s gutting. Very hard to read and to know that it’s...
One business trip, seven travel tips

One business trip, seven travel tips

Anyone who travels a bit knows how much it teaches you, from strategies about upgrades and how to handle jet lag and where to eat. One of my longstanding top tips is to put away your phone, forget Google maps and walk two blocks back from the main drag in any city or...