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EPISODE 2
Customer Experience
In this episode Katrina talks about how delivering an extraordinary customer experience will drive new client acquisition. This is one of Katrina’s favourite marketing with no money strategies she uses with her coaching clients. Time and again, she’s found that the more a business focuses on customer experience the greater the referral of new clients.
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KATRINA MCCARTER
MARKETING & PARTNERSHIP STRATEGIST, BUSINESS COACH, SPEAKER, AUTHOR
About The Host
Katrina McCarter is a Business Coach, Author, Speaker and Australia’s leading marketing and partnerships strategist. She is founder of Partnership Mastery and Marketing to Mums and works with small business owners and entrepreneurs to accelerate their path to success.
She’s been featured in Mumbrella, B&T, The Age, Sydney Morning Herald, ABC Radio, Inside FMCG and CEO Magazine. She’s a contributor to Flying Solo and Inside Small Business.
For information about business coaching please click here: https://www.katrinamccarter.com/privatecoaching/
Connect with Katrina at: katrina@katrinamccarter.com